Privacy Policy — Your Data at a71 app
At a71 app, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains precisely what information we collect when you use the a71 app platform, why we collect it, how it is stored and secured, who it may be shared with, and what rights you hold over your own data. We encourage you to read this document in full before creating an account or making a deposit.
Privacy at a Glance
Core Principles That Guide How We Handle Your Data
The cards below capture the most important commitments a71 app makes to every player regarding their personal information. The full legal text in each section below governs in all cases.
Minimal Data Collection
a71 app collects only the personal data strictly necessary to provide you with a secure, compliant gaming account. We do not collect data speculatively or sell your information to data brokers under any circumstances.
256-bit SSL Encryption
All data transmitted between your device and the a71 app platform is protected by 256-bit SSL/TLS encryption — the same standard used by leading international financial institutions. Your credentials and payment details are never transmitted in plain text.
Your Data, Your Rights
You have the right to access, correct, restrict, and request deletion of your personal data at any time. a71 app will respond to all valid data rights requests within 30 days of receipt. Contact [email protected] to exercise your rights.
Controlled Data Sharing
We share your data only with the limited categories of trusted third parties necessary to operate the platform — payment processors, KYC verification providers, and licensed game studios. We never sell your data to advertisers or unrelated third parties.
Transparent Cookie Use
a71 app uses cookies to maintain your session, remember your preferences, and analyse platform performance. You can manage non-essential cookie preferences at any time. We do not use third-party advertising cookies to track you across other websites.
Defined Retention Periods
Personal data is held only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable law. Account data is typically retained for 5 years following account closure to satisfy AML and fraud-prevention obligations.
Section 1
Information We Collect
a71 app collects personal data through several channels: directly from you during account registration and use, automatically through your interaction with the platform, and in limited cases from trusted third-party verification providers. The categories of data we collect are described in detail below.
1.1 Information You Provide Directly
- Registration data: Full legal name, date of birth, residential address, email address, and mobile phone number provided when opening your a71 app account.
- Identity verification documents: Government-issued photo ID (National ID card, passport, or driving licence), proof of address (utility bill or bank statement), and payment method confirmation documents submitted as part of our KYC process.
- Financial data: Details of the payment methods you use to deposit and withdraw funds, including your bKash, Nagad, Rocket, or Upay registered mobile number, and bank account details where bank transfer is used. Full payment credentials are handled by our PCI-DSS compliant payment processors and are never stored on a71 app servers.
- Communications: The content of any messages you send to the a71 app support team via live chat or email, including support enquiries, complaints, and responsible gaming requests.
- Preferences and settings: Language preferences, notification settings, responsible gaming limits (deposit caps, session time limits, cooling-off periods), and any other account preferences you configure.
1.2 Information Collected Automatically
- Device and browser data: IP address, browser type and version, operating system, device model, screen resolution, and unique device identifiers collected automatically when you access the a71 app platform.
- Usage and activity data: Pages visited, games played, bets placed, session duration, login timestamps, navigation paths, and feature interactions recorded to enable platform operation, fraud detection, and responsible gaming monitoring.
- Transaction data: A complete record of all deposits, withdrawals, wagers, wins, losses, bonus claims, and balance adjustments associated with your account.
- Cookie and tracking data: Session identifiers, preference cookies, and analytics data collected via cookies and similar technologies as described in Section 5 of this policy.
1.3 Information from Third Parties
- KYC and identity verification providers: Confirmation of identity, age, and address from third-party verification services used to validate the documents you submit.
- Payment processors: Transaction status, payment method validation results, and fraud screening signals from bKash, Nagad, Rocket, Upay, and partnered banking institutions.
- Responsible gaming databases: Where applicable, information indicating whether you have placed yourself on a self-exclusion register, to prevent you from accessing real-money gaming in violation of your own exclusion request.
You are responsible for ensuring that the personal information you provide to a71 app is accurate and up to date. Providing false or outdated information may delay account verification, restrict withdrawals, or result in account closure in accordance with our Terms and Conditions.
Section 2
How We Use Your Data
a71 app uses the personal data we collect for clearly defined purposes. We do not use your data in ways that are incompatible with the purposes described below, and we do not sell your personal data to any third party for commercial marketing purposes.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Age and identity verification (KYC) | ID documents, date of birth, address | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction records | Contract performance |
| Fraud detection and AML compliance | Transaction data, IP address, device data | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Activity data, session data, limit settings | Legal obligation / Legitimate interest |
| Customer support | Communications, account data | Contract performance |
| Platform analytics and improvement | Usage data, cookie data | Legitimate interest |
| Promotional communications (where opted in) | Email address, game preferences | Consent |
Where a71 app relies on legitimate interest as a legal basis for processing, we have assessed that our interest in operating a safe, fraud-free platform does not override your fundamental privacy rights, given the limited scope of data used and the direct benefit to you as a platform user.
You may withdraw consent for promotional communications at any time by updating your account notification preferences or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
Section 3
Legal Basis for Processing
a71 app processes your personal data under the following legal bases, depending on the nature of the processing activity:
- Contract performance: Processing that is necessary to open and maintain your account, process transactions, and deliver the gaming services you have requested. Without this processing, a71 app cannot provide you with a functional account.
- Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and responsible gaming duties. This processing cannot be opted out of; it is a condition of operating a licensed gaming platform.
- Legitimate interest: Processing carried out to detect and prevent fraud, protect the security of the platform and other users, conduct internal analytics to improve our services, and enforce our Terms and Conditions. We apply a balancing test to ensure our legitimate interests are not overridden by your privacy rights.
- Consent: Processing for optional purposes such as sending you personalised promotional emails about bonuses, tournaments, and seasonal offers. You may withdraw consent at any time without affecting the availability of your account.
a71 app operates as an offshore gaming platform. While we apply internationally recognised data protection principles to all user data, users should be aware that the platform may not be subject to the jurisdiction of any specific Bangladeshi data protection authority. If you have concerns about how your data is handled, please contact us directly at [email protected].
Section 4
Data Sharing & Third Parties
a71 app does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.
- Payment processors: We share the minimum financial data necessary with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — to facilitate deposits and withdrawals. These providers process your payment data under their own privacy policies and are contractually bound to protect it.
- KYC and identity verification providers: Your identity documents and personal details are shared with our third-party KYC verification partner to validate your identity and age in compliance with our anti-money laundering obligations. Verification providers are contractually restricted from using your data for any purpose other than verification.
- Licensed game studios: Providers such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi may receive your account session token and player identifier to enable seamless game loading. They do not receive your full personal details, payment data, or contact information.
- Responsible gaming platforms: Where you request self-exclusion, your details may be shared with responsible gaming support services to action your exclusion across relevant platforms.
- Law enforcement and regulatory authorities: a71 app will disclose personal data to competent authorities where required by law, court order, or in response to a legitimate legal request. We will notify you of such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all assets of the a71 app operating company, your personal data may be transferred to the successor entity. We will notify you of any such change and your rights in relation to it.
All third-party service providers with whom a71 app shares personal data are required to process that data in accordance with appropriate contractual data protection obligations and to implement technical and organisational security measures equivalent to those applied by a71 app.
Section 6
Data Retention & Deletion
a71 app retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
- Active account data: Retained for the full duration of your account's active status and for 5 years following permanent account closure. This retention period is required to satisfy AML, fraud investigation, and dispute resolution obligations.
- KYC and identity documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later, in compliance with anti-money laundering record-keeping requirements.
- Transaction records: Full transaction histories are retained for 5 years from the date of each transaction. This is necessary to respond to potential disputes, regulatory enquiries, and financial audits.
- Support communications: Email and live chat records are retained for 3 years from the date of the last interaction in the thread, to enable follow-up on unresolved matters and as a quality assurance record.
- Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once fully anonymised. Raw event-level analytics data is purged after 24 months.
- Marketing consent records: Records of your marketing preferences and the date on which consent was given or withdrawn are retained for 3 years to demonstrate compliance with our consent obligations.
Upon expiry of the applicable retention period, a71 app will securely delete or irreversibly anonymise your personal data. Where complete deletion is not immediately technically feasible — for example, where data exists in encrypted backup archives — it will be isolated from active processing and deleted at the earliest opportunity during the next scheduled backup rotation.
Closing your a71 app account does not result in the immediate deletion of your personal data. As described above, we are legally required to retain certain records for a minimum of 5 years. If you wish to request deletion of data beyond the mandatory retention period, please submit a data erasure request to [email protected] and we will process it within 30 days.
Section 7
Your Data Rights
a71 app recognises and upholds the following data rights for all registered users. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and specify which right you wish to exercise. We will acknowledge your request within 5 business days and complete it within 30 days. Complex requests may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
- Right of access: You have the right to request a copy of all personal data we hold about you, along with information about how it is being used. We will provide this in a structured, commonly used, machine-readable format upon request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many basic account details directly from your account settings dashboard.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest. This right is subject to our mandatory legal retention obligations described in Section 6.
- Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of the data while we verify it, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
- Right to data portability: Where processing is based on consent or contract performance and is carried out by automated means, you may request that we provide your data in a portable format so that you can transfer it to another service provider.
- Right to object: You have the right to object to processing based on legitimate interest, including profiling. If you object, we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
a71 app will not charge a fee for processing data rights requests unless the request is manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee or decline to act, with written explanation.
Section 8
Data Security Measures
a71 app implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure is reviewed and updated on a regular basis to address emerging threats and vulnerabilities.
- Encryption in transit: All data exchanged between your device and the a71 app platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all page loads, API calls, login requests, and financial transactions.
- Encryption at rest: Sensitive personal data — including identity documents, payment method references, and account credentials — is encrypted at rest using AES-256 encryption on our secure database infrastructure.
- Access controls: Access to personal data is strictly limited to a71 app staff and contractors who require it to perform their job function. All staff with data access undergo security training and are bound by confidentiality obligations. Access rights are reviewed quarterly.
- Intrusion detection: a71 app operates continuous network monitoring and intrusion detection systems to identify and respond to suspicious activity in real time.
- Secure password storage: Account passwords are hashed using a strong one-way hashing algorithm with per-user salting. Plaintext passwords are never stored or logged. a71 app staff cannot retrieve your password — only reset it.
- Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their a71 app account for an additional layer of login security. 2FA options are available via one-time passcode (OTP) to your registered mobile number.
- Penetration testing: a71 app engages independent security professionals to conduct periodic penetration testing of the platform to identify and remediate vulnerabilities before they can be exploited.
Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, a71 app will notify affected users without undue delay and take all reasonable steps to contain and mitigate the impact of the breach.
Section 9
Children's Privacy
The a71 app platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Age verification is a mandatory step in the a71 app account registration and KYC process.
If a71 app becomes aware that personal data has been collected from a person under the age of 18 — whether through registration, payment activity, or any other means — we will immediately suspend the associated account, delete or return any deposits made, and permanently delete all personal data associated with that account as soon as practicable.
If you are a parent or guardian and believe that a person under 18 in your care has created an account on a71 app, please contact us immediately at [email protected]. We will prioritise the review and closure of the account and ensure all personal data is handled appropriately.
Section 10
Updates to This Policy
a71 app reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When material changes are made, we will notify registered users by email to their registered address at least 7 days before the revised policy takes effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this document and in the hero section above. We encourage you to review this page periodically to stay informed about how a71 app protects your personal data.
Continued use of the a71 app platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes made to this policy, you should cease using the platform and may request account closure by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data a71 app holds about you, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
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Play With Confidence on a71 app
Now that you have reviewed how a71 app handles your personal data, you can explore our platform with the confidence that your information is protected. Log in to your account, browse our full game library, or read our FAQ for more guidance. 18+ only — please play responsibly.